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The Claud Butler Alpina range has been completely overhauled for 2024, with two models, a new frame, modern trail riding geometry and the latest in Shimano CUES – our vision for the Alpina was to create a bike that t...
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Free delivery for all bikes, parts and accessories to mainland UK.
Free Shipping
The Claud Butler Alpina range has been completely overhauled for 2024, with two models, a new frame, modern trail riding geometry and the latest in Shimano CUES – our vision for the Alpina was to create a bike that thrives exploring UK trails. The Claud Butler Alpina 1.0 is our introductory model to the all-new Alpina range – designed to help you cover anything from the many miles of canal towpath right through to the thrill of off-road trail riding. Using Shimano’s latest CUES series drivetrain components, the 2x9 drivetrain offers all the gears you could need with a 22/36t chainset and 11-36t cassette. We have also stayed with Shimano for the brakes, using their ever-reliable MT200 hydraulic disc brakes that offer consistent and reliable stopping power. The Alpina was always about developing a mountain bike that could handle the demands of UK trail centres and off-piste wild tracks, and central to that is modern-thinking frame geometry, specifically built around a 100mm fork and 29in wheels. Longer top tubes and slacker head angles combined with super short 45mm stems and ultra-wide 750mm handlebars result in a confidence inspiring ride that feels controlled while you enjoy the thrill of the trail. Adding to this, we’ve used 29x2.25” WTB Ranger tyres that are known for their fast-rolling, good puncture resistance and good grip across a range of trail conditions. All in, the Alpina 1.0 is a diverse bike suited to a variety of riding environments and is ready to tackle whatever you can throw at it.
We partner with reliable courier services to ensure your items are delivered promptly and efficiently.
Dispatch Details:
- Orders are shipped on weekdays only.
- Free delivery applies to Mainland UK addresses, with an estimated timeframe of 2-5 working days.
- Orders placed by midday are dispatched the same day for direct delivery to your doorstep.
- Deliveries must be signed for. Bikes arrive boxed and 85% assembled; final assembly should be completed by someone with basic bicycle mechanics knowledge. Assistance from a local bike shop may incur additional costs.
Electric Bikes:
Electric bikes are delivered fully assembled and ready to ride. A trained mechanic preps your bike in our workshop before securely packaging it for delivery. Minor adjustments may be required upon arrival:
1. Unbox the bike and remove all protective materials.
2. Align and tighten the handlebars by adjusting the bolts on the stem.
3. Adjust handlebar angle for comfort if necessary, ensuring bolts are secured.
4. Attach the right pedal by screwing it clockwise into the crank arm (trial fitted beforehand).
5. Adjust the saddle height for comfort, ensuring knees are slightly bent at the lowest pedal position.
6. Confirm all adjusted bolts are secure.
7. Charge the bike fully before first use to maintain battery health.
Folding electric bikes are shipped folded but prepared to the same high standard. For further assistance, feel free to contact us.
Delays:
While we strive to meet delivery timeframes, unforeseen circumstances may occasionally cause delays. Specific delivery dates and times cannot be guaranteed.
Checking Your Order:
Please inspect your items for damage upon delivery, even if you don't plan to use them immediately. If you spot damage:
- Sign for the item as damaged or refuse the delivery.
- Report issues to our team within 3 days of receiving your order, including photos of any damage, by emailing hello@discountedbikesshropshire.co.uk or calling 07779099012.
Returns and Refunds
Returns Policy:
• You may return unwanted items within 14 days of receipt. Items must be unused, in original packaging, and in resalable condition.
• Damaged goods require immediate reporting (see the “Checking Your Order” section for details).
• Returns must be inspected and approved before a refund is processed.
How to Return Items:
1. Email hello@discountedbikesshropshire.co.uk with your request, specifying whether you need a refund, exchange, or replacement.
2. You are responsible for return shipping costs unless the item is faulty.
3. Ensure all parts, including instructions, are returned in original packaging.
4. If repackaging is required, a £20 charge will apply.
5. Obtain proof of postage and share the tracking details with us.
Refunds:
• Refunds are processed within 3-5 working days after the returned item is inspected.
• Only the item cost is refunded; delivery charges are excluded.
• Refunds may be withheld if goods are not returned in their original condition.
Faulty Items:
• Inspect items upon delivery and report faults within 3 days to hello@discountedbikesshropshire.co.uk with images.
• Faulty items approved by our team will be replaced at no additional shipping cost.
Contact Us
For any questions, please reach out to our team:
• Phone: 07779099012
• Email: hello@discountedbikesshropshire.co.uk
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